REFUND AND RETURNS POLICY
Maria del Mar Santos Alcón, a company specializing in the online sale of tableware, hereby establishes the following Return and Refund Policy.
Email: maria.del@dinecraft.shop
Phone: 678 884 547
Address: c/Ntra Sra del Pilar 3, 6 Bajo C, Jerez De La Frontera, CA, 11408
- Return Period
Customers have 30 calendar days from the date of receipt to request a return.
- Return Conditions
Returned items must meet the following conditions:
Remain in their original condition
Be unused and undamaged
Include the original packaging, whenever possible
- Refunds
Upon receipt and inspection of the returned items, we will issue a refund via the original payment method within a maximum of 3 business days.
- Return Shipping Costs
Unless the return is due to a product defect or a company error, return shipping costs shall be borne by the customer.
- Commercial Terms
Due to sustained poor financial performance, the company has decided to implement a comprehensive clearance sale strategy, offering products at discounted prices while stocks last.